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EMERGENCY

Storm Damage to Your Roof — What to Do in Salisbury

📅 Updated 2026-03-15 🕐 8 min read 📍 Salisbury, Wiltshire

After storm damage, assess from ground level only, protect the interior, photograph everything for insurance, and call an emergency roofer. Do not climb the roof. We cover Salisbury and Wiltshire 24/7 with emergency make-safe within the hour. Call 0172 223 9611.

Salisbury and the surrounding Wiltshire area are regularly affected by named Atlantic storm systems tracking northeast across the British Isles. The chalk plain around Larkhill, Tidworth and Amesbury sees gusts above 70mph several times each winter. The city itself is less exposed but not immune. This guide tells you what to do when a storm damages your roof.

Salisbury's Storm Risk Profile

The area has a clear hierarchy of storm damage risk based on altitude and exposure:

  • Highest risk: Shaftesbury (230m), Tidworth and Larkhill (130m) — open plateau, no windbreak
  • High risk: Old Sarum, higher Bishopdown, Durrington upper estates — chalk plain exposure
  • Moderate risk: Salisbury city centre, valley floor settlements — partially sheltered
  • Lower risk: Downton, Fordingbridge, Romsey — Avon Valley sheltering

The Met Office classifies gusts above 55mph as capable of structural damage — the exposed chalk plateau around Salisbury regularly exceeds this threshold during named Atlantic storm systems.

— Met Office storm classification

Immediate Steps After Storm Damage

Step 1: Assess from Ground Level Only

Do not climb onto the roof. Storm conditions leave tile surfaces, flashings and ridge sections unstable. Assess from ground level — use binoculars for a closer view. Look for: displaced ridge tiles, missing or cracked tiles on exposed slopes, disturbed flashing at chimney bases, debris in gutters, and any visible penetration of the roof plane.

Step 2: Protect the Interior

Check the loft space for active water ingress. Move anything valuable below affected areas. If a ceiling is bulging with water, create a small relief hole at the lowest point to release it in a controlled stream rather than risking a collapse.

Step 3: Document Everything

Photograph all visible damage before any temporary repair or clearance. Insurance claims depend on this documentation. Include: roof damage from ground level, interior damage (ceiling staining, water accumulation), any fallen tiles or debris, and the surrounding context showing storm conditions affected the area.

Step 4: Contact Us for Emergency Make-Safe

Call 0172 223 9611 — we operate 24/7 emergency cover across Salisbury and all surrounding Wiltshire areas. For significant damage, we will attend to install temporary protection (heavy-duty tarpaulin correctly secured to ridge and weighted at eaves) to prevent further water ingress until permanent repair conditions allow.

Notify Your Insurer

Contact your insurer to notify a potential claim before any permanent repairs are carried out. They require:

  • Notification before permanent repairs (temporary make-safe is fine)
  • Evidence of the storm event (we can provide Met Office data confirmation)
  • Professional written assessment confirming storm causation
  • Repair quotation on completion of assessment

Temporary vs Permanent Repair

In wet or windy conditions immediately after a storm, permanent repair is often not possible — mortar cannot be applied in frost or rain, and working at height is unsafe in high winds. A properly installed tarpaulin secured at ridge and eaves will keep the property watertight for weeks while conditions allow permanent repair. Do not allow a rushed permanent repair to be carried out in unsuitable conditions — it will fail faster than a correctly-timed proper repair.

Common Post-Storm Repair Work in Salisbury

RepairTypical costUrgency
Ridge tile re-seating and re-bedding£200–£600High — loose ridge tiles are a safety hazard
Tile replacement (small area)£150–£400Medium — tarpaulin can protect temporarily
Lead flashing re-securing£200–£500High — exposed felt is not waterproof long-term
Full section re-roofing£800–£3,000+Insurance claim — get written assessment first
Temporary tarpaulin make-safe£150–£400Immediate — carry out before permanent repair
⚡ 24/7 storm damage response — Salisbury

Storm has damaged your roof? Call us now — we cover the full Salisbury area and all of Wiltshire 24 hours a day. Emergency make-safe within the hour.

📞 Call Now — 0172 223 9611

Last reviewed: 21 July 2026 by Salisbury Roofing Experts

What Our Customers Say

Salisbury Homeowners Rate Us 4.9/5

★★★★★

"Ridge tiles blown off during a named storm — called the emergency line at 7am, crew with us by 9am, tiles re-seated and mortar bedded by noon. Exactly what you need after a storm."

Stephen L. · Tidworth, SP9
★★★★★

"Significant tile displacement across the south face after high winds. Emergency tarpaulin same afternoon, insurance assessment letter provided, permanent repair completed the following week."

Catherine F. · Larkhill, SP4
★★★★★

"Storm damage claim assisted by their written report. Couldn't have navigated the insurance process without the professional assessment letter. First class."

Howard B. · Andover, SP10
Honest advice

How to Tell You Need Storm Damage Roofing

An emergency is water getting in now — a storm-stripped slope, a fallen branch through the roof, or a leak coming through a ceiling. The priority is making safe, then repairing properly.

When it is not the answer: If it's a slow, occasional drip in dry weather, it's a repair to book — not a same-day emergency — and booking normally keeps the cost down. Read the full guide.

The process

From First Call to Sign-Off

1. Call

Phone us and describe what's happening — we prioritise active water ingress.

2. Make safe

We attend fast, sheet or tarpaulin the roof, and stop water getting in — the make-safe is the first job.

3. Assess

Once it's safe, we assess the full damage and what a permanent repair needs.

4. Written quote

You get a written quote for the permanent repair, and we document damage for any insurance claim.

5. Permanent repair

We carry out the lasting fix and hand over the guarantee.

Timescales

Typical Timescales

JobTypical duration
Emergency make-safe / tarpaulinSame day, often within hours
Temporary weatherproofingSame day
Permanent repair (after make-safe)Scheduled promptly
Insurance documentationProvided within 24–48 hours

We make safe in almost any conditions; the permanent repair is scheduled for a safe weather window.

Access

Scaffold, Skips & Street Access

Make-safe works from ladders or a tower; the permanent repair may need scaffold. Scaffold is specified for: the permanent repair where it involves a valley, stack or larger area - always itemised in your written quote, never a hidden extra, and we arrange it.

Salisbury's dense Victorian terraces off Fisherton and Milford mean rear-access scaffold and permit-controlled pavement space, while the post-war Bemerton Heath and Bishopdown estates give easier access but ageing concrete-tile roofs. Pavement scaffold and skip permits go through Wiltshire Council; allow a few working days on streets like Fisherton Street, Milford Street where space is tight.

Pricing

Storm Damage Roofing Prices in Salisbury

JobTypical rangeNotes
Emergency make-safe / tarpaulin£150–£350Same-day, stops water
Temporary weatherproofing£180–£450Holds until repair
Storm tile replacement£180–£600Once safe to access
Permanent repairFrom £250Quoted after make-safe
Insurance documentationProvided for your claim

What moves the price

Worked example: A same-day storm make-safe and tarpaulin on a house in Salisbury: around £250, with the permanent repair quoted separately.

Emergency make-safe is charged on completion; the permanent repair is quoted in writing and can be staged.

Covering SP1, SP2 and surrounding postcodes.

Guarantee

Your Guarantee, Explained

The permanent repair carries our written workmanship guarantee; the make-safe is a temporary measure to stop the damage.

If a fault appears in covered work, we come back and put it right. No quibbling, no re-charge.

Good to know

Living Around the Work

We work fast to stop the water first; expect sheeting on the roof until the permanent repair is done. You do not need to stay home for external work - we just need power and access agreed in advance.

Storms are exactly when you need us — we make safe in the wet and return to repair properly once it's safe to do so. Salisbury sits where five rivers meet, so valley-floor humidity accelerates moss and slows drying, while higher ground catches wind-driven rain.

Frequently Asked Questions

Sustained winds above 50mph start to displace poorly bedded ridge tiles and loose-nailed tiles. Gusts above 70mph cause widespread tile displacement and can shift roof sections on older properties with deteriorated fixings. The plateau sites around Larkhill, Tidworth and Shaftesbury regularly see gusts above these thresholds during named Atlantic storm systems.

Temporary make-safe (tarpaulin, tile re-seating) should happen within 24–48 hours if there is active ingress or structurally loose elements. Permanent repair should follow within weeks. Delaying permanent repair allows water to saturate felt, battens and timbers — converting a roof repair into a structural repair.

If the storm has caused widespread structural damage to a previously sound roof, yes — most policies cover the cost of returning the roof to pre-storm condition. If the roof was already deteriorated and the storm merely accelerated pre-existing failure, the insurer may only cover partial costs. A clear professional assessment distinguishing storm causation from pre-existing wear is critical.

Yes — notify your insurer before any permanent repair. Temporary emergency protection (tarpaulin, make-safe) is always acceptable and usually recoverable. Do not carry out permanent repair without insurer notification — it can invalidate your claim.

Storm damage is sudden and traceable to a specific weather event — tiles displaced by a windstorm, lead lifted by impact, sections blown clear. Normal wear is gradual — tile degradation over decades, mortar recession over years. Insurance covers the former, not the latter. A roofer's written assessment can clearly distinguish the two.

Yes, if the chimney damage was storm-caused (pot blown off, stack displaced by wind). Gradual mortar recession and flaunching deterioration are maintenance issues not covered by insurance. Document the damage immediately after the storm and contact your insurer before repair work begins.

If you know of already-deteriorated areas — loose ridge tiles, nail-sick sections, failing lead — getting them made secure before a forecast storm is the most effective preventive action. We can attend for pre-storm inspections and preventive repairs. Lashing down loose materials, keeping gutters clear, and checking the loft hatch is sealed reduces secondary damage.