Roof emergency in Andover or the SP10 area? We respond 24/7. The Hampshire Downs exposure means storm damage in Andover can be serious — we assess fast and make your roof watertight before we leave.
Andover sits on the Hampshire Downs at approximately 80 metres above sea level — the highest and most exposed of our regular coverage areas. There is minimal natural windbreak to the south and west, and storm systems tracking north-east across the Downs hit Andover's housing stock at full force. The 1960s-80s estate housing that makes up most of Andover — concrete interlocking tile on relatively shallow pitches — is particularly vulnerable to wind loading when ridge mortar begins to fail.
We are approximately 25-35 minutes from Andover. Emergency calls from the SP10 area receive priority dispatch. Call 0172 223 9611 any time — we will confirm an ETA and get to you as fast as possible.
Free quotes · No call-out fee
An emergency is water getting in now — a storm-stripped slope, a fallen branch through the roof, or a leak coming through a ceiling. The priority is making safe, then repairing properly.
When it is not the answer: If it's a slow, occasional drip in dry weather, it's a repair to book — not a same-day emergency — and booking normally keeps the cost down. Read the full guide.
Phone us and describe what's happening — we prioritise active water ingress.
We attend fast, sheet or tarpaulin the roof, and stop water getting in — the make-safe is the first job.
Once it's safe, we assess the full damage and what a permanent repair needs.
You get a written quote for the permanent repair, and we document damage for any insurance claim.
We carry out the lasting fix and hand over the guarantee.
| Job | Typical duration |
|---|---|
| Emergency make-safe / tarpaulin | Same day, often within hours |
| Temporary weatherproofing | Same day |
| Permanent repair (after make-safe) | Scheduled promptly |
| Insurance documentation | Provided within 24–48 hours |
We make safe in almost any conditions; the permanent repair is scheduled for a safe weather window.
Make-safe works from ladders or a tower; the permanent repair may need scaffold. Scaffold is specified for: the permanent repair where it involves a valley, stack or larger area - always itemised in your written quote, never a hidden extra, and we arrange it.
Victorian terraces near the old town with very large post-war and modern estates around them; extensive concrete-tile stock. Pavement scaffold and skip permits go through Test Valley Borough Council; allow a few working days on streets like the older streets around the centre where space is tight.
| Job | Typical range | Notes |
|---|---|---|
| Emergency make-safe / tarpaulin | £150–£350 | Same-day, stops water |
| Temporary weatherproofing | £180–£450 | Holds until repair |
| Storm tile replacement | £180–£600 | Once safe to access |
| Permanent repair | From £250 | Quoted after make-safe |
| Insurance documentation | — | Provided for your claim |
Worked example: A same-day storm make-safe and tarpaulin on a house in Andover: around £250, with the permanent repair quoted separately.
Emergency make-safe is charged on completion; the permanent repair is quoted in writing and can be staged.
Covering SP10, SP11 and surrounding postcodes.
The permanent repair carries our written workmanship guarantee; the make-safe is a temporary measure to stop the damage.
If a fault appears in covered work, we come back and put it right. No quibbling, no re-charge.
We work fast to stop the water first; expect sheeting on the roof until the permanent repair is done. You do not need to stay home for external work - we just need power and access agreed in advance.
Storms are exactly when you need us — we make safe in the wet and return to repair properly once it's safe to do so. Test valley town on the chalk; exposed edges catch the wind.
"Ridge tiles down, water in the loft after a storm. Called at 6am, on site before 10. Secured, temporarily sheeted, fully repaired next morning. Brilliant service given the circumstances."
"Storm damage to the back slope — six tiles off. They came the same afternoon, sorted it, checked the rest of the roof while they were up there. Reassuring and efficient."
After calling, move valuables away from below the affected area, position buckets, and photograph all visible damage before any clearance or temporary repair — this documentation is essential if you need to make an insurance claim. Do not attempt roof access; wet pitched roofs are one of the most dangerous environments for unequipped access. We carry temporary tarpaulin and sheeting and will make the roof weathertight on arrival before the permanent repair.
Approximately 25-35 minutes from our Salisbury base. We confirm an ETA when you call 0172 223 9611.
Correct — no call-out fee. You pay only for the work done, with a clear price agreed before we start.
The Hampshire Downs position at 80m with minimal windbreak means Andover experiences higher wind speeds than valley towns. Ridge and hip mortar failure is particularly common on the exposed concrete tile estates.
Yes — we cover all of the SP10 postcode area including surrounding villages. Call to confirm if you are unsure about your location.
Andover is approximately 18 miles north of Salisbury — around 25-30 minutes in normal driving conditions. For genuine emergencies with active ingress or structural risk, we aim to be on site within 90 minutes of your call. We operate 24/7 emergency cover across the SP10 corridor.
Yes — Andover's position at 80 metres on the open Hampshire Downs means it receives more direct wind loading than the Avon Valley settlements to its south. Storm damage calls from Andover are proportionally higher per property than from sheltered valley towns of similar size. Properties on the northern and western edges of the town, facing into the prevailing weather, are most frequently affected.
Yes. We provide a detailed written assessment of the cause and extent of storm damage in a format suitable for insurance claims, with photographs of the damage before and after repair. We do not inflate prices for insurance work — you receive the same honest quote regardless of who is paying.
Andover sits at 80 metres on the Hampshire Downs — an open plateau position with no significant windbreak from the north-west, the direction from which most damaging Atlantic weather tracks. The New Town estate housing from the 1960s-80s on the Anton, Vigo Road and Icknield Way corridors carries concrete interlocking tile at the age where nail corrosion is active, and the exposed position accelerates wind loading on already-loose tiles. Post-storm emergency calls from Andover run at a higher rate per 1,000 properties than from sheltered valley towns in our coverage area. We cover Andover 24/7 and aim to be on site within 90 minutes of your call.
No call-out fees. No obligation. Just an honest quote from a local Salisbury roofer who turns up when they say they will.
0172 223 9611